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Bought a u boat darkmoon watch on here for £890, after waiting a month the watch they sent was incorrect to due the false advertising and pictures on the website, I was then to blame by Claudia from customer services for there advertising error and was spoke to like dirt and blamed for this! Also incorrect model was sent which was also my fault apparently ridiculous!! They need to amend this ad ad I think it's a con. Had to also pay money to send this incorrect watch back.
I've now been put off getting a u boat watch due to these clowns. I expect compensation for this month of hell I've been through but seems management don't care about there customers. Overall terrible service and terrible company!! Never again
Excellent customer service. Watch arrived extremely quickly. Very happy with the uboat
Steve, thank you so much for sharing your experience with us! We are thrilled to hear that your watch arrived quickly and that our Iguana team was helpful to you. We strive to provide the best possible service to all of our customers, and it's rewarding to receive feedback like yours. Thank you for choosing us for your watch purchase, and we hope to work with you again in the future.
I received my watch after looking at it for awhile, I couldn’t believe the color and appearance of the watch, shipping was good and it came perfect. My favorite timepiece in my collection!
Fast international shipping. The pricing was great and I love the watch.
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